Help & Support

TLPMS - Transmission Line Power Management System

TLPMS

Get the assistance you need. Choose a category below or browse our frequently asked questions.

Email Support

contact@nppmt.com

Phone Support

+91-9970173969

Response Time

Within 24 hours

How can we help you?

Feedback
Share your thoughts about our platform and suggest improvements
Complaint
Report issues or problems you've encountered
Suggestion
Propose new features or enhancements
Account Deletion
Request to delete your account and associated data
Other
Any other queries or support requests

Frequently Asked Questions

How do I update tower progress information?

Navigate to your project's Work Updates section, select the date and tower location, then update the stage and status information. All changes are automatically tracked with timestamps.

Can I upload multiple Excel files for tower schedules?

Yes, you can upload updated Excel files. Our system intelligently maps towers by name first, then by position, ensuring all historical data and UUIDs are preserved.

How do I view project progress reports?

Go to the Progress Report section in your project dashboard. You can view detailed analytics, charts, and export reports in various formats.

What file formats are supported for uploads?

We support Excel files (.xlsx, .xls) for tower schedules, and various image/video formats (JPG, PNG, MP4, etc.) for work update attachments.

How do I manage user permissions?

Project administrators can manage user roles and permissions from the Users section. Different roles have different access levels to project data.

Still need help?
Can't find what you're looking for? Submit a general support request and our team will get back to you.